Last updated 30 October 2026. Controller: Framework Pest Ltd., Calgary, Alberta, Canada.
What we collect
When you use the contact form, envelope score, or playbook unlock, we collect name, email, optional phone, location, property type, role, message, envelope score, and advertising click identifiers (UTM, gclid, fbclid) if they are present in the address bar. We do not sell this information.
Why
To scope a site visit, email you the ranking or playbook, and understand which public page or advertisement sent you. Legal bases under PIPEDA: the enquiry you initiated, and our legitimate need to run a pest-control practice.
Where it lives
Enquiries are saved in our own Cloudflare database (western North America region) and emailed to info@frameworkpest.ca. Cloudflare Turnstile checks each submission for spam. To limit repeat submissions, we use a temporary one-way hash of your IP address that is deleted within an hour. No IP address is stored with your enquiry. We keep enquiry and job records for 6 years. Phone: 825 747 5787.
Your rights
Email info@frameworkpest.ca with any privacy question, or to access, correct, or delete enquiry data we hold. Do not send health information or other sensitive personal data in the open message field.
