01
A window, not a maybe
You get an arrival window in writing. If we miss it, we say so first — not after you have taken the afternoon off.
How we show up
The market already wrote the brief.
Calgary reviews punish no-shows, November mice, cancellation theatre, and a ticket instead of a file. We designed the practice as the inverse of that list — including a program you can actually explain.
Six promises
Operational, not decorative.
02
A program, not a trap
Most buildings need a cadence — mouse season, wasp season, a quarterly walk. That is how the envelope stays closed and how the work stays funded. What you will not get is a fog subscription you cancel in collections. The spec is written. The visits earn the next one. You can leave. The file stays yours.
03
The file is the product
Photos, ranked pathways, materials. If last year’s vendor left you a ticket, this is the opposite.
04
Mice that return are an open joint
If a pathway we closed reopens in the first freeze-thaw season, we come back to that joint. We do not sell you the same bait station as a sequel.
05
Quote before the truck moves
Residential or tower — the scope is written before anyone drives. No surprise add-ons at the dock.
06
A person, not a call centre
Same number on every page. 825 747 5787. Occupancy, food, and clinical issues jump the queue.
What we will not sell
The one-star list, refused.
- Door-to-door cancellation theatre.
- A monthly fog with no permission to close the building.
- A program you cannot leave and cannot explain.
- “Sometime Thursday” instead of a window.
- Bait as the product while the 6 mm joint stays open.
- A call centre that cannot name the building.
Read the review brief or call 825 747 5787.
Score the envelopeHold us to this.
Send the building. Ask for the window and the file in the first reply.